Frequently Asked Questions
Everything you need to know about PAISA USA's premium food products and services.
How do you ensure the freshness of your food products during shipping?
We use specialized insulated packaging and cold-gel packs for perishable items. All orders are processed with expedited shipping to ensure that your products arrive at your doorstep in peak condition.
What is your return policy for food items?
Due to the nature of food products, we cannot accept returns once an item has been delivered. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Do you ship internationally or only within the USA?
Currently, PAISA USA ships exclusively within the United States. This allows us to maintain the strict quality and temperature controls required for our food inventory.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
Are your products authentic and where are they sourced from?
Yes, we pride ourselves on authenticity. We source our products directly from certified producers and trusted distributors to bring genuine flavors directly to your kitchen.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.