Returns & Refunds Policy
At PAISA USA, we strive to ensure the highest quality in every bite; however, due to the perishable nature of our food products, returns are generally not accepted unless the item arrives damaged or incorrect. If you experience an issue with your order, please contact our support team within 48 hours of delivery to initiate a claim.
Return Process
- 1.Report the Issue
Email our customer service team with your order number and a brief description of the problem within 48 hours of receiving your package.
- 2.Provide Documentation
Attach clear photos of the damaged product, the packaging, and the shipping label to help us process your request quickly.
- 3.Review Process
Our quality assurance team will review your claim to determine eligibility for a replacement or a full refund based on the condition of the goods.
- 4.Resolution
Once approved, we will issue a refund to your original payment method or ship a replacement product at no additional cost to you.